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Safety recall · 12V403000

Service brakes: disc International recall

NAVISTAR, INC reported this recall to NHTSA on August 14, 2012. It covers about 956 vehicles across 8 model years listed below. The repair is free.

Campaign
12V403000
Reported
Aug 14, 2012
Vehicles
956
Area
Brakes

The problem

Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and possibly allow the air disc brake caliper to separate from the caliper mounting plate, resulting in an unexpected pull condition during braking application or an unexpected increase in stopping distance.

The risk

An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.

The fix

Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.

Contacts

Navistar's recall number is 12522. Customers may also contact The National Highway Traffic Safety Administration's Vehicle Safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to HTTP://WWW.SAFERCAR.GOV.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V403000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V403000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. NAVISTAR, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V403000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V403000 announced?

NAVISTAR, INC reported it to NHTSA on August 14, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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