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Safety recall · 12V407000

Power train: driveline Kenworth recall

PACCAR INCORPORATED reported this recall to NHTSA on August 20, 2012. It covers about 535 vehicles across 5 model years listed below. The repair is free.

Campaign
12V407000
Reported
Aug 20, 2012
Vehicles
535
Area
Transmission & drivetrain

The problem

Paccar is recalling certain model year 2013 kenworth T400, T600, T700, T800, and W900 vehicles, manufactured from July 18, 2012, through August 10, 2012. Cap screws securing the main driveline to the forward rear axle and cap screws on the inter-axle driveline may not have been properly torqued.

The risk

Fasteners which are not properly torqued to specification can result in the driveline separating from the vehicle, disabling the vehicle and increasing the risk of a crash. The separated component could also become a road hazard.

The fix

Paccar will notify owners, and dealers will inspect and re-torque the each of the affected fasteners, free of charge. The safety recall began on September 7, 2012. Owners may contact Kenworth at 1-425-828-5440.

Contacts

Kenworth's recall number is 12KWF. Owners may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V407000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V407000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PACCAR INCORPORATED's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V407000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V407000 announced?

PACCAR INCORPORATED reported it to NHTSA on August 20, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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