The problem
Volvo is recalling certain model year 2013 S80 and XC70 vehicles. A software error within the Central Electronic Module (CEM) will result in the "TPMS Service Required" message appearing after approximately 15 minutes of accumulated driving over 25 mph. The error will prevent the Tire Pressure Monitoring System from warning the driver that a tire needs air. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring System."
The risk
A malfunctioning TPMS cannot warn a driver that a tire is underinflated. Underinflated tires can result in tire overloading and overheating, which could lead to a blowout and possible crash.
The fix
Volvo will notify owners and dealers will reprogram the vehicle's TPMS. This service will be performed free of charge. The safety recall began on October 12, 2012. Owners may contact Volvo at 1-800-458-1552.
Contacts
Volvo's safety recall number is 256. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V415000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.