The problem
Heartland RV (Heartland) is recalling certain model year 2011-2012 Elkridge and model year 2012-2013 Bighorn Silverado fifth wheel vehicles. Certain vehicles manufactured with liquid propane (LP) generators may have the LP supply line connected incorrectly to the generator.
The risk
If the LP supply line is connected incorrectly, the generator may vent liquid propane into the generator compartment. In the presence of an ignition source, the vented propane can result in an explosion.
The fix
Heartland will notify owners and dealers will inspect and correct the LP supply line fitting as necessary, free of charge. The safety recall began on September 10, 2012. Owners may contact Heartland at 1-888-262-5992.
Contacts
Heartland RV's safety recall number is 99-01-09. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V417000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.