The problem
NBC Truck Equipment, Inc. (NBC) is recalling certain model year 2007-2008 and model year 2010-2011 trucks equipped with Sure Power battery separator devices, due to overheating.
The risk
Overheating of the battery separator can result in smoke and possible fire.
The fix
NBC will notify owners, and Sure Power will replace the battery separators free of charge. The safety recall began November 26, 2012. Owners may contact NBC Truck Equipment, Inc. at 1-586-774-4900.
Contacts
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Dodge, Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V420000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.