The problem
Forest River, Inc.(Forest River) is recalling two model year 2009 Rockport commerical vehicles, manufactured from April 27, 2009, through May 29, 2009, equipped with Sure Power battery separator devices, due to overheating.
The risk
Overheating of the battery separator can result in smoke and possible fire.
The fix
Forest River has notified the owners and arranged to replace the battery separators free of charge. Owners may contact Forest River at 1-574-295-8749.
Contacts
Owners may also contact the National Highway Traffic and Safety Administration's Vehicle Safety Hotline at1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V428000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.