The problem
Prevost is recalling certain model year 2013 X3-45 and MTH XLII-45E vehicles, all equipped with Volvo D13 engines and an automatic fire detection and suppression system (AFSS). The AFSS linear thermal detector wire may come in contact with or chafe against its supporting tie cables.
The risk
If the detector wire chafes it may cause the AFSS to activate with no fire present and, as a result, the stop engine feature will be activated, bringing the vehicle to an unplanned stop and increasing the risk of a crash.
The fix
Prevost will notify owners, and dealers will add a protection cloth to the linear thermal detector wire at the location of tie cable, free of charge. The safety recall began on September 27, 2012. Owners may contact Prevost Car Inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Contacts
The Prevost recall campaign number is SR12-29. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V435000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.