The problem
Autocar Industries, LLC (Autocar) is recalling certain model year 2012 Xpert medium-duty class 7 vehicles, manufactured from October 17, 2011, through June 18, 2012, equipped with both left hand and right hand driving positions. The negative cable ground stud and/or wiring harness on each vehicle may interfere with the right-hand drivers side brake pedal. The interference may prevent the driver from being able to fully depress the brake pedal, resulting in reduced braking capability.
The risk
A reduction or complete loss of braking capability can lead to increased stopping distances and/or the increased risk of a crash.
The fix
All of the affected vehicles were corrected by September 28, 2012. Owners may contact Autocar Industries, Inc., at 1-765-489-5499.
Contacts
Autocar's recall number is M-1203. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V448000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.