The problem
Geo. Heiser Body Company, Inc., (Geo. Heiser Body Company) is recalling certain model year 2006 International and 2010-2013 Fuso, Hino, International, Kenworth, and Peterbilt vehicles equipped with Sure Power battery separator devices. These devices may overheat.
The risk
Overheating of the battery separator can result in smoke and possible fire.
The fix
Geo. Heiser Body Company will notify owners and will replace the battery separators free of charge. The safety recall began on October 25, 2012. Owners may contact Geo. Heiser Body Company at 1-206-622-7985.
Contacts
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fuso, Hino, International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V452000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.