The problem
Suzuki is recalling certain model year 2012 Equator two-wheel drive vehicles manufactured from June 19, 2012, through July 12, 2012. These vehicles may have been equipped with front wheel hubs that may not meet the design hardness specifications. A wheel hub that was manufactured below hardness specification may wear prematurely and eventually crack.
The risk
If the vehicle is driven with a cracked wheel hub, the wheel hub may break, which would reduce the driver's ability to control the vehicle, possibly resulting in a vehicle crash.
The fix
All of the affected vehicles have been quarantined at Suzuki dealers prior to being sold. As such, a recall notification letter will not be issued. Suzuki dealers will replace the left and right side front wheel hub assemblies free of charge. Customers may contact Suzuki at 1-877-697-8985.
Contacts
This is Suzuki recall campaign NY. Customers may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V464000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.