The problem
Heartland Recreational Vehicles, LLC, (Heartland) is recalling certain model year 2012-2013 Bighorn Silverado Fifth Wheel Travel trailers, manufactured from February 28, 2012, through August 28, 2012. The liquid propane (LP) hose and wire hanger that is mounted under the slide out can come in contact with the tire, causing damage to the LP hose and wiring.
The risk
A damaged LP hose can lead to an LP leak and fire, increasing the risk of injury or death.
The fix
Heartland will notify owners, and dealers will repair the affected vehicles free of charge. The recall began on October 5, 2012. Owners may contact Heartland Recreational Vehicles at 1-888-262-5992.
Contacts
Heartland's number for this recall is 99-01-10. Owners may also contact the National Highway Traffic and Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V470000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.