The problem
Autocar, LLC (Autocar) is recalling certain model year 2010-2013 Xpeditor heavy-duty class 8 vehicles, manufactured from September 10, 2010, through September 10, 2012, equipped with a vehicle rearward rollaway alarm. The motion sensor for the alarm may not have been installed correctly and the alarm may fail to sound when the vehicle is out of gear and in a rearward rollaway situation.
The risk
Without an audible warning that the vehicle is in a rearward rollaway situation, there is an increased risk that the vehicle may hit a pedestrian or another vehicle.
The fix
Autocar will notify owners, and dealers will repair the affected vehicles, free of charge. The safety began on December 6, 2012. Owners may contact Autocar, LLC, at 1-765-489-5499.
Contacts
Autocar's recall number is A-1204. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V472000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.