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Safety recall · 12V475000

Engine BMW recall

Do not drive

BMW OF NORTH AMERICA reported this recall to NHTSA on September 28, 2012. It covers about 696 vehicles across 2 model years listed below. The repair is free.

Campaign
12V475000
Reported
Sep 28, 2012
Vehicles
696
Area
Engine & cooling

The problem

BMW is recalling certain model year 2013 M5, M6 Coupe, and M6 Convertible vehicles, manufactured from July 19, 2012, through September 11, 2012. Due to a manufacturing process error, the tolerance between the engine oil pump's drive shaft and the pump's rotor was not within specification. As a result, the pump's driveshaft could separate from the rotor.

The risk

Separation of the pump's driveshaft from the rotor could lead to a sudden loss of oil pressure causing the possibility of complete engine failure, resulting in an engine stall-like condition, increasing the risk of a vehicle crash.

The fix

BMW will notify owners, and dealers will replace the oil pump, free of charge. The safety recall began on November 30, 2012. Owners may contact BMW at 1-800-525-7417.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V475000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 BMW M502C
2013 BMW M602D

Questions

Is the 12V475000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. BMW OF NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V475000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V475000 announced?

BMW OF NORTH AMERICA reported it to NHTSA on September 28, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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