Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Safety recall · 12V493000

Exterior lighting Mercedes Benz recall

Mercedes-Benz USA. reported this recall to NHTSA on October 10, 2012. It covers about 218 vehicles across 1 model year listed below. The repair is free.

Campaign
12V493000
Reported
Oct 10, 2012
Vehicles
218
Area
Lights

The problem

Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2013 GLK350 and GLK350 4-Matic vehicles, manufactured from May 31, 2012, through August 2, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles have voltage in the parking lamp circuit that exceeds the maximum value listed.

The risk

The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.

The fix

Mercedes Benz will notify owners, and dealers will update the software calibration number (SCN) of the subject electronic control unit. The recall began in September 2014. Owners may contact Mercedes Benz at 1-800-367-6372.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V493000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 Mercedes Benz GLK35006D

Questions

Is the 12V493000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mercedes-Benz USA.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V493000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V493000 announced?

Mercedes-Benz USA. reported it to NHTSA on October 10, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience