The problem
Prevost is recalling certain model year 2012-2013 X3-45 and XLII-45 coach buses, manufactured between November 15, 2011, and August 14, 2012. The power cables may rub against sharp edges in both the rear junction box and the condenser compartment, resulting in a short-circuit.
The risk
If the power cables short-circuit, a vehicle fire may result.
The fix
Prevost will notify owners, and dealers will re-route and repair the affected power cables, as necessary, free of charge. The recall began on November 14, 2012. Owners may contact Prevost at 1-418-883-2888 x 6558.
Contacts
Prevost's campaign recall number is SR12-39. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V511000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.