The problem
Tiffin Motorhomes is recalling certain model year 2010-2013 Allegro Bus motorcoaches, manufactured from March 2010, through September 2012 and equipped with a Cummins EPA 2010 ISL engine. Insufficient shielding between the exhaust pipe and floor may cause possible overheating of the floor above the engine compartment.
The risk
If the exhaust pipe in the engine compartment were to fail, the escaping exhaust gases could make the floor area above the engine extremely hot, increasing the risk of personal injury or possibly resulting in a fire.
The fix
Tiffin Motorhomes will notify owners, and dealers will install a heat shield, free of charge. The safety recall began on November 14, 2012. Owners may contact Tiffin at 1-256-356-8661.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V526000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.