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Safety recall · 12V528000

Air bags Scion recall

Toyota Motor Engineering & Manufacturing reported this recall to NHTSA on November 8, 2012. It covers about 11,153 vehicles across 2 model years listed below. The repair is free.

Campaign
12V528000
Reported
Nov 8, 2012
Vehicles
11,153
Area
Airbags

The problem

Toyota is recalling certain model year 2012-2013 Scion IQ vehicles manufactured July 31, 2011, through October 12, 2012. The cable for the Occupant Classification System (OCS) may become damaged when sliding the passenger seat forward or backward.

The risk

If the cable for the OCS becomes damaged, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

The fix

Toyota will notify owners, and dealers will install a protective cover on the OCS weight sensor cable. The recall began on December 20, 2013. Owners may contact Toyota at 1-800-331-4331.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Scion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V528000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2012 Scion IQ171F
2013 Scion IQ51D

Questions

Is the 12V528000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Toyota Motor Engineering & Manufacturing's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V528000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V528000 announced?

Toyota Motor Engineering & Manufacturing reported it to NHTSA on November 8, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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