The problem
Honda is recalling certain model year 2012 Civic passenger vehicles, manufactured from October 26, 2012, through October 30, 2012. These vehicles were assembled with the incorrect steering column assembly.
The risk
The steering column may not have proper energy absorbing characteristics, which could increase the risk of injury during a vehicle crash.
The fix
Honda will notify owners, and dealers will inspect and replace the steering column, as necessary, free of charge. The safety recall began on December 10, 2012. Owners may contact Honda at 1-800-999-1009.
Contacts
Honda's campaign recall number is S69. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V548000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.