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Safety recall · 12V552000

Electrical system Freightliner recall

Daimler Trucks North America reported this recall to NHTSA on November 29, 2012. It covers about 7,594 vehicles across 8 model years listed below. The repair is free.

Campaign
12V552000
Reported
Nov 29, 2012
Vehicles
7,594
Area
Electrical system

The problem

Daimler Trucks North America (DTNA) is recalling certain model year 2010-2013 Freightliner brand XB and XC custom chassis manufactured January 1, 2010, through September 20, 2012. The chassis are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.

The risk

Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.

The fix

DTNA will notify owners, and dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall began on December 26, 2012. Owners should contact Daimler Trucks Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) FTL-HELP after normal business hours.

Contacts

Daimler's recall campaign number is FL-634. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V552000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V552000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V552000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V552000 announced?

Daimler Trucks North America reported it to NHTSA on November 29, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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