The problem
BMW is recalling certain model year 2013 C600 Sport Maxi-Scooters manufactured August 7, 2012, through November 20, 2012. The fasteners on the front side trim panels may have insufficient strength to retain the panels at high speeds.
The risk
If the panel separates it could interfere with riding and handling of the scooter and increase the risk of a crash. The panel could also become a hazard for other road users.
The fix
BMW will notify owners, and dealers will reattach the left and right front side trim panels with stronger "snap-lock" fasteners. The recall began on January 10, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at [email protected].
Contacts
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V556000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.