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Safety recall · 12V558000

Suspension: spindle Porsche recall

PORSCHE CARS NORTH AMERICA, INC. reported this recall to NHTSA on December 3, 2012. It covers about 455 vehicles across 1 model year listed below. The repair is free.

Campaign
12V558000
Reported
Dec 3, 2012
Vehicles
455
Area
Suspension

The problem

Porsche is recalling certain model year 2010 911 GT3 vehicles manufactured May 15, 2009, through February 11, 2010. The rear wheel hubs may be prone to failure under certain driving conditions. Also, the original, suggested maintenance intervals may be insufficient to prevent wheel hub failure.

The risk

If the rear hub fails, there may be a loss of vehicle control, increasing the risk of a crash.

The fix

Porsche will notify owners, and dealers will replace the wheel hubs on the rear axle free of charge. The service interval specifications will also be revised and provided to owners as part of Porsche's owner notification letter. The recall began on January 22, 2013. Owners may contact Porsche at 1-800-767-7243.

Contacts

Porsche's safety recall number is AC05. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V558000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2010 Porsche 911 GT342D

Questions

Is the 12V558000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PORSCHE CARS NORTH AMERICA, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V558000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V558000 announced?

PORSCHE CARS NORTH AMERICA, INC. reported it to NHTSA on December 3, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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