The problem
Prevost is recalling certain model year 2011 and 2012 X3-45 Prevost coaches manufactured from March 25, 2011, through March 20, 2012. The left side radius rod support for the front I-beam suspension system may have been made from the wrong materials and thus, may suddenly break.
The risk
If the rod breaks while the vehicle is in use, stability and vehicle control may be lost, increasing the risk of a crash.
The fix
Prevost will notify owners, and dealers will insepct the vehicles and replace any affected radius rod supports, free of charge. The recall began on January 28, 2013. Owners may contact Prevost at 1-418-883-2888.
Contacts
Prevost's recall campaign number is SR13-01. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V600000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.