The problem
Braun is recalling certain model year 2011-2013 Rampvan vehicles manufactured from May 8, 2012, through January 3, 2013. Braun Rampvans are Toyota Sienna minivans that have been modified for special use. The Braun-specific toe pan panel comes in close proximity to the accelerator pedal lever. There could be an interference of the toe panel pan and the accelerator pedal lever.
The risk
If there is interference, the pedal may not return to the idle position which may produce unintended acceleration. This could increase the risk of a vehicle crash.
The fix
Braun will notify owners, and Braun dealers will modify the toe panel plastic as needed, free of charge. The recall began on February 7, 2013. This recall is being conducted by Braun and not by Toyota. Owners may contact Braun customer service center at 1-800-488-0359.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Braun dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V012000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.