The problem
Northwood Manufacturing, LLC (Northwood) is recalling certain model year 2013 Arctic Fox 29-5K and 29-5T fifth wheel trailers; model year 2013 Desert Fox 29SB toy hauler trailers; model year 2013 Fox Mountain 235RLS and 285RLS fifth wheel trailers; and model year 2013 Snow River 266RDS travel trailers. These vehicles were manufactured with incorrect information on the Federal Identification Tag, Tire and Axle Information Label, and the Trailer Weight Information Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."
The risk
An inaccurate label could lead to improper vehicle loading specifications which could cause axle failure which may result in an increased risk of a crash.
The fix
Northwood will notify owners and provide corrected replacement labels free of charge. Northwood mailed labels on March 22, 2013. Owners may contact Northwood at 1-800-766-6274.
Contacts
Northwoods campaign recall number is 2013-001. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Artic Fox, Desert Fox, Fox Mountain dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V059000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.