Terex Equipment Recall 13V075000 (21 Vehicles)

The problem

Terex South Dakota, Inc. (Terex) is recalling certain model year 2012 utility trucks with SCM Aerial Devices. The lifting device's leveling arm may flex at the elbow and contact the boom structure. This may cause the leveling arm to break.

The risk

If the leveling arm fails, the platform could tilt and the occupants may fall from the platform.

The fix

Terex will notify owners, and dealers will replace the leveling arm free of charge. The recall began during April 2013. Owners may contact Terex at 1-605-882-4000.

Contacts

Terex's recall campaign number is SN604. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V075000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2012 Terex Aerial Devices	0	10	F

Vehicle

Complaints

Recalls

Grade

2012 Terex Aerial Devices

Questions

Is the 13V075000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Terex South Dakota's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 13V075000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 13V075000 announced?

Terex South Dakota reported it to NHTSA on March 4, 2013. Owners are usually notified by mail within about two months.

Equipment Terex recall