The problem
Supreme Corporation (Supreme) is recalling certain model year 2009-2010 Startrans MFSAB school buses equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
The fix
Ricon will be conducting this recall on behalf of Supreme. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. The recall began on March 8, 2013. Owners may contact Supreme at 1-877-258-1391 or Ricon at 1-818-267-3000.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Startrans dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V083000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.