Terex Equipment Recall 13V096000 (240 Vehicles)

The problem

Terex South Dakota, Inc. (Terex) is recalling certain model year 2000-2009 TC, RM, OM-DHL, and XM Aerial Device utility trucks which have boom controls mounted in a console at the truck bed. A seal within the hydraulic rotary manifold may fail causing the aerial device to move inadvertently.

The risk

Unexpected movement of the Aerial Device while in use may lead to personal injury.

The fix

Terex will notify owners, and dealers will reconfigure the hydraulic plumbing and add a solenoid, free of charge. The recall began on May 15, 2013. Owners may contact Terex at 1-605-884-3892.

Contacts

Terex's recall campaign number is SN601. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V096000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2000 Terex Aerial Devices	2	C
2001 Terex Aerial Devices	2	C
2002 Terex Aerial Devices	2	C
2003 Terex Aerial Devices	2	C
2004 Terex Aerial Devices	2	C
2005 Terex Aerial Devices	2	C
2006 Terex Aerial Devices	2	C
2007 Terex Aerial Devices	4	D
2008 Terex Aerial Devices	6	F
2009 Terex Aerial Devices	6	F

Vehicle

Complaints

Recalls

Grade

2000 Terex Aerial Devices

2001 Terex Aerial Devices

2002 Terex Aerial Devices

2003 Terex Aerial Devices

2004 Terex Aerial Devices

2005 Terex Aerial Devices

2006 Terex Aerial Devices

2007 Terex Aerial Devices

2008 Terex Aerial Devices

2009 Terex Aerial Devices

Questions

Is the 13V096000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Terex South Dakota's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 13V096000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 13V096000 announced?

Terex South Dakota reported it to NHTSA on March 15, 2013. Owners are usually notified by mail within about two months.

Equipment Terex recall