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Safety recall · 13V101000

Wheels International recall

Navistar reported this recall to NHTSA on March 20, 2013. It covers about 1,646 vehicles across 1 model year listed below. The repair is free.

Campaign
13V101000
Reported
Mar 20, 2013
Vehicles
1,646
Area
Wheels & tires

The problem

Navistar is recalling certain model year 2013 International ProStar commercial trucks, manufactured from January 24, 2012, through January 2, 2013, with feature codes 29AEB and 29AEC (Preset Plus hubs). The axle bearing retaining nut lock snap ring may have not been installed or may have been installed incorrectly which may result in the retainer nut working loose and possibly separating the wheel hub from the axle.

The risk

Separation of a wheel hub from an axle may increase the risk of a crash.

The fix

Navistar will notify owners, and dealers will inspect and replace any missing axle bearing retainer nut lock snap rings, free of charge. The safety recall began on April 24, 2013. Owners may contact Navistar at 1-800-448-7825.

Contacts

Navistar's recall campaign number is 13504. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V101000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 International Prostar018F

Questions

Is the 13V101000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Navistar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 13V101000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 13V101000 announced?

Navistar reported it to NHTSA on March 20, 2013. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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