The problem
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander Sport AWD vehicles manufactured June 11, 2012, through December 11, 2012. These vehicles may have been built without a fuel sending unit harness for the sub-sending unit. This may result in a false fuel tank level reading.
The risk
The vehicle operator may believe they have fuel when the tank is actually empty. This could cause the engine to stall while driving, increasing the risk of a crash.
The fix
Mitsubishi will notify owners, and dealers will install the proper fuel sending harness, free of charge. The recall began on April 18, 2013. Owners may contact Mitsubishi at 1-888-648-7820. Mitsubishi's campaign recall number is SR-13-005.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V112000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.