The problem
Load Trail LLC (Load Trail) is recalling certain model year 2011-2012 Load Max HD Goosenecks trailers manufactured October 21, 2011, through May 9, 2012. These vehicles are equipped with Carlisle hydraulic brake actuators. One of the rotating components in the hydraulic pump missed a heat treat operation causing the actuator to wear at a higher than normal rate. As a result, the hydraulic pump could fail and result in a loss of braking ability in the trailer.
The risk
Loss of braking ability can lead to loss of control of the trailer, increasing the risk of a crash, serious injuries, or property damage.
The fix
Load Trail will notify owners, and dealers will replace the hydraulic pumps free of charge. The recall began on April 18, 2013. Owners may contact Load Trail at 1-903-783-3900.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Load Max dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V129000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.