The problem
Autocar, LLC is recalling certain model year 2012-2013 ACX trucks built May 1, 2012, through November 15, 2012. Due to an insufficient weld, the windshield wiper arms of the vehicles may not be held in their proper position. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 104, "Windshield wiping and washing systems."
The risk
Without properly working windshield wipers, the driver's vision could be hindered by precipitation, increasing the risk of a crash.
The fix
Autocar will notify owners, and dealers will repair the vehicles free of charge. The recall began on July 19, 2013. Owners may contact Autocar at 1-765-489-5499. Autocar's recall campaign number is A-1303.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V183000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.