The problem
Terex is recalling certain model year 2012-2013 Aerial Devices and Digger Derricks manufactured September 2012 through February 2013. The lock valve cavity in the outrigger cylinder may be machined incorrectly and the seals may be damaged.
The risk
Damaged seals may allow the outrigger to drift. If the outrigger cylinder drifts, stability may be affected and the unit may overturn, increasing the risk of injury.
The fix
Terex will notify owners, and dealers will inspect the affected outriggers to determine if they were machined correctly. The inspection and any necessary repairs will be performed free of charge. The recall began on May 30, 2013. Owners may contact Terex at 1-605-884-3892. Terex's recall campaign number is SN607.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V201000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.