The problem
PACCAR is recalling certain model year 2013-2014 T440 trucks manufactured July 19, 2012, through March 20, 2013. The tread plate is installed on the entry steps such that it does not align with the cab door opening. As such, it leaves a section of the step without sufficient slip prevention.
The risk
The absence of a slip-resistant surface could cause a person to slip and become injured while climbing into or out of the cab.
The fix
PACCAR will notify owners and dealers will install a new step assembly free of charge. The recall began July 19, 2013. PACCAR's recall number is 13KWG. Owners may contact PACCAR at 1-425-468-7400.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V243000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.