The problem
Nu Wa Industries Inc. (dba Kansas RV Center) is recalling one model year 2006 Hitchhiker Champagne Edition recreational vehicle. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Nu Wa Industries Inc. will notify the one owner and Dometic staff will replace the affected motor with a motor of a different design, free of charge. The notification was mailed to the owner on July 8, 2013. Owners may contact Nu Wa at 1-620-431-2088 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Contacts
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized NU WA dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V273000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.