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Safety recall · 13V397000

Seats: barriers IC Bus recall

Navistar reported this recall to NHTSA on September 3, 2013. It covers about 70 vehicles across 3 model years listed below. The repair is free.

Campaign
13V397000
Reported
Sep 3, 2013
Vehicles
70
Area
Seats & seat belts

The problem

Navistar is recalling certain model year 2013-2014 IC Bus CE and 2013 IC Bus RE school buses, manufactured August 20, 2012, through September 4, 2012. The school bus restraining barriers may have an insufficient weld at the base of the barrier frame that does not comply with the requirement of Federal Motor Vehicle Safety Standard (FMVSS), No. 222, "School Bus Passenger Seating and Crash Protection."

The risk

The barriers may fail to restrain occupants from flying forward during crashes and sudden driving maneuvers, increasing the risk of injury.

The fix

Navistar will notify owners, and dealers will replace the affected barrier frames. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13513.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V397000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 IC Bus Casb09C
2014 IC Bus Casb48C
2013 IC Bus Recb07F

Questions

Is the 13V397000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Navistar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 13V397000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 13V397000 announced?

Navistar reported it to NHTSA on September 3, 2013. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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