The problem
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
The risk
In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
The fix
DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V401000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.