The problem
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
The risk
If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.
The fix
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13323.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V488000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.