The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2014 Boxster, Boxster S, Cayman, Cayman S and 911 Carrera (S, Cabriolet, S Cabriolet, 4, 4S, 4 Cabriolet, 4s Cabriolet) vehicles manufactured September 2, 2013, through September 23, 2013. In the affected vehicles, the passenger seats may be equipped with defective wiring harnesses resulting in intermittent contact with the harness plug.
The risk
The intermittent plug may cause the passenger seat frontal and knee airbags may be deactivated. In the event of a crash necessitating airbag deployment, this may increase the risk of injury to the front passenger.
The fix
Porsche will notify owners, and dealers will replace the front passenger seat free of charge. The recall began on December 11, 2013. Owners may contact Porsche at 1-770-290-3500. Porsche's recall number is AD04.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V502000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.