The problem
Blue Bird Corporation (Blue Bird) is recalling certain model year 2014 All American and Conventional Vision non-school buses manufactured July 2, 2013, through October 3, 2013 and equipped with front suspension bolts marked with a "ZY" code on the bolt head. Due to a problem in the bolt manufacturing process, the bolts that hold the front suspension may break.
The risk
A broken suspension bolt would require greater steering input to control the bus, thereby increasing the risk of a crash.
The fix
Blue Bird will notify owners, and dealers will inspect the front suspension bolts. Any bolts with a "ZY" code will be replaced free of charge. The recall began on December 10, 2013. Owners may contact Blue Bird at 1-478-822-2242. Blue Bird's number for this recall is R13WR.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V545000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.