The problem
Daimler Trucks North America (DTNA) is recalling certain model year 2008-2009 Sterling Bullet trucks manufactured October 15, 2007, through November 10, 2008. In the affected vehicles, the left outer tie rod ball stud may fracture.
The risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the tie rod assembly with a redesigned assembly, free of charge. The recall began on July 24, 2015. Customers may contact DTNA at 1-800-547-0712. DTNA's number for this recall is FL-655.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V605000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.