The problem
Hino Motor Sales (Hino) is recalling certain model year 2013 NV8J vehicles manufactured November 13, 2012, through February 8, 2013. The affected vehicles were modified to have a lower Gross Vehicle Weight Rating (GVWR), however the vehicle documentation shows the full GVWR. As such, the information on the documents does not conform to Federal Motor Vehicle Safety Standard (FMVSS) Part 567 "Certification."
The risk
An operator relying on the documents to determine the truck's GVWR may load the vehicle beyond the actual weight rating, possibly resulting in tire or suspension failure, increasing the risk of a crash.
The fix
Hino will notify owners, and dealers will inspect and replace the documents, as necessary, free of charge. All of the owners have been notified as of January 29, 2014. Customers may contact Hino at 1-248-699-9330. Hino's number for this recall is M0270.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V623000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.