The problem
Newmar Corporation (Newmar) is recalling certain model year 2013-2014 motorhomes manufactured October 15, 2012, through June 20, 2013. In the affected vehicles, the castle nuts for the steering linkage ball joint fasteners, which mount to bell cranks, may be loose. If the castle nuts become completely loose, the steering linkage may separate from the bell cranks without warning.
The risk
This may cause a loss of steering, increasing the risk of a crash.
The fix
Newmar will notify owners and Spartan dealers will replace the steering linkage fasteners, free of charge. The manufacturer has not yet provided a notification schedule. Customers may contact Newmar at 1-800-731-8300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V653000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.