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Safety recall · 14V002000

Fuel system Ford recall

Ford Motor Company reported this recall to NHTSA on January 6, 2014. It covers about 27,933 vehicles across 2 model years listed below. The repair is free.

Campaign
14V002000
Reported
Jan 6, 2014
Vehicles
27,933
Area
Fuel system

The problem

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

The risk

A fuel leak in the presence of an ignition source may result in a fire.

The fix

Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V002000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2012 Ford Edge1,1353D
2013 Ford Edge2,4472F

Questions

Is the 14V002000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Ford Motor Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 14V002000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 14V002000 announced?

Ford Motor Company reported it to NHTSA on January 6, 2014. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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