The problem
Winnebago of Indiana, LLC (Winnebago) is recalling certain model year 2011-2014 Sunnybrook Bristol Bay, Brookside, Edgewater, Harmony, Raven, Remington, Sunset Creek, and Titan, model year 2012-2013 Winnebago Lite Five and ONE, and model year 2013-2014 Winnebago Ultralite and Minnie trailers and fifth wheels, equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The fix
Winnebago will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Winnebago at 1-574-825-5250 ,or Fastec at 1-800-837-2505. Winnebago's number for this recall is LOC12414.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sunnybrook, Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V016000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.