The problem
Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2010-2014 RPM bumper pull recreational trailers manufactured October 2009 through January 2014 and equipped with a Suburban-brand SF-30 FQ furnace. In the affected vehicles, the plastic furnace intake fan may melt which can cause the furnace to overheat causing other plastic pieces to melt from the lack of air flow.
The risk
The melting and overheating could result in a trailer fire.
The fix
Trails West Manufacturing will send to owners repair kits, with detailed inspection instructions, if damage to the intake fan is detected, the owners can take their trailer to an authorized repair facility for replacement of the furnace, free of charge. The recall began on May 12, 2014. Owners may contact Trails West Manufacturing of Idaho, Inc. at 1-208-852-2200.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Trails West dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V021000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.