The problem
Terex Aerial Work Platforms (Terex Aerial) is recalling certain model year 2013-2014 AL4 and RL4 light towers. Due to a missing plug, water may enter the electrical connection that controls the lighting, causing arcing inside the connection.
The risk
Loss of lighting in low light conditions could result in an increased risk of injury to those depending on the lights for jobsite safety.
The fix
Terex Aerial will notify owners and dealers will install the missing plug, as necessary, free of charge. The recall began on March 26, 2014. Customers may contact Terex at 1-800-536-1800. Terex Aerial's number for this recall is 140001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V025000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.