The problem
Mitsubishi Fuso Truck of America, Inc. (Mitsubishi Fuso) is recalling certain model year 2012-2014 FEC52, FEC72, FEC92 and FGB72 trucks. In the affected vehicles, the transmission may not have been cleaned sufficiently during manufacturing, allowing debris to contaminate the automatic transmission fluid (ATF).
The risk
Contaminated ATF may cause the transmission to become inoperative resulting in engine stalling, increasing the risk of a crash.
The fix
Mitsubishi Fuso will notify owners, and dealers will inspect the transmission, flush the system twice and refill it with new ATF or replace the transmission assembly as necessary, free of charge. The recall began on April 7, 2014. Owners may contact Mitsubishi Fuso at 1-856-467-4500.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi Fuso dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V046000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.