The problem
Navistar, Inc. (Navistar) is recalling certain model year 2014 and 2015 International Durastar trucks manufactured January 11, 2014, through January 23, 2014, and equipped with steering feature codes 05PRG, 05PRR, 05PRU, 05PRV or 05PSM. The bolts used to mount the steering gear to the frame may fail, resulting in either looseness of steering or the loss of steering.
The risk
A reduction in, or loss of, steering increases the risk of a crash.
The fix
Navistar has notified owners, and dealers will inspect and replace the bolts as necessary, free of charge. The recall began on February 19, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's number for this campaign is 14502.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.