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Safety recall · 14V088000

Engine and engine cooling: exhaust system Mack recall

Mack Trucks reported this recall to NHTSA on February 21, 2014. It covers about 958 vehicles across 6 model years listed below. The repair is free.

Campaign
14V088000
Reported
Feb 21, 2014
Vehicles
958
Area
Engine & cooling

The problem

Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2015 LEU vehicles manufactured May 14, 2009, through February 14, 2014, and equipped with a Cummins ISL engine. In the affected vehicles, the exhaust pipe may disconnect from the muffler/catalyst.

The risk

If the exhaust pipe separates from the muffler on a twin-steer configured vehicle where the vehicle is operated from the right side, the operator may be exposed to carbon monoxide levels which may cause personal injury.

The fix

Mack will notify owners. The recall began on April 21, 2014. The recall is expected to begin in late April 2014. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0376.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V088000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 14V088000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mack Trucks's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 14V088000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 14V088000 announced?

Mack Trucks reported it to NHTSA on February 21, 2014. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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