The problem
Prevost Cars, Inc. (Prevost) is recalling certain model year 2013-2014 H3-45 VIP coaches and model year 2014 H3-45 and H3-41 coaches manufactured with KALAS-brand battery cables. In the affected vehicles, the insulation at the crimped terminal ends may not have been stripped back on the power cable to the engine electronic control unit.
The risk
If the power cable loses connection to the engine electronic control unit, the engine may shut down, increasing the risk of a crash.
The fix
Prevost will notify owners, and dealers will inspect and replace the battery cables, as necessary, free of charge. The recall began on April 23, 2014. Owners may contact Prevost at 1-877-773-8678. Prevost's number associated with this recall is SR14-10.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.